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Safeguard your identity and reputation 

You have worked hard to build a strong financial position and a solid reputation. Among the most important of these assets is your personal information. Our Nationwide Private Client homeowners policy includes Identity Theft Assistance benefits so you have help properly securing your future.

Always available and ready to respond on your behalf

Our trusted partner Europ Assistance USA, will act as your personal advocate if your identity is ever compromised. Should identity theft or fraud occur, a team of experts will do the following* :

  • Obtain the list of your creditors and contact them with separate, itemized fraudulent account statements for each fraudulent occurrence
  • Report fraudulent activity to local authorities and forward a report to your creditors
  • Help prevent additional damage to your credit by directly contacting major credit bureaus to place fraud alerts
  • Report the identity theft to the Federal Trade Commission
  • Assist you in replacing documents including driver’s license, passport, Social Security card or other identification
  • Provide foreign language translation whenever necessary (e.g. if you are overseas and need help communicating with local police to file a report)
  • Provide an emergency cash advance if identity theft occurs while away from home
  • Help you untangle the consequences of medical identity theft
  • Review credit and non-credit related records with you to determine the extent of damage incurred
  • Provide you with ongoing monitoring and alerts of fraudulent activity associated with your name, address, Social Security number and date of birth

If you experience activity related to identity theft or fraud, we will refer you to legal intervention (subject to the terms of our agreement) that does not reduce coverage limits.

As part of this coverage, you also have access to the Online Data Protection Suite software that can be downloaded onto your personal computer. Designed to protect you against criminals who use malicious key logging and phishing attacks to steal personal information, this software includes additional layers of protection:

  • DataScrambler™ is inserted into your browser and shows how your information is being continuously protected
  • PhishBlock™ automatically identifies a scan site and warns you before you access an unsecured page

Additionally, you have the option to enroll in credit monitoring at Upon enrollment, you will receive access to your TransUnion credit report and score throughout the year. You will also be notified within 24 hours if there are any changes to your credit report.

* Restrictions apply, see policy for details.

Our financial strength

We are a company that has been in business since 1926, and holds an A1 rating from Moody’s and an A+ rating from A.M. Best and S&P. We are dedicated to unlocking profitable growth opportunities for our agents and brokers while working relentlessly to meet the distinctive coverage and service needs of our clients. We measure our success by the relationships we build and the trust we earn.

Insurance overview is for informational purposes only and does not replace or modify the definitions and information contained in individual insurance policies or declaration pages, which are controlling. Terms and availability vary by state and exclusions apply. Products underwritten by Nationwide Mutual Insurance Company and Affiliates, Columbus, OH. Nationwide Private Client, Nationwide, the Nationwide N and Eagle, and Nationwide is on your side and are service marks of Nationwide Mutual Insurance Company. © 2015 Nationwide. PVR-0144AO (04/15)

Our Locations

Pinnacle Ins Grp - Hobart

618 E Third St
Hobart, IN 46342
Main office: 219-942-1148

Pinnacle Ins Grp - Crown Point

216 E Joliet St
Crown Point, IN 46307
Main office: 219-663-2483

Our Providers


Boyd Constuction Company would like to acknowledge Rick Smith and the staff at Pinnacle Insurance Agency who has gone above and beyond to help our 106th year Hobart based construction company in just a short time that we have been a customer with them. Much success in the years to come. Thank you.
Richard A Boyd - President
Pinnacle Insurance Group is always there to help and sometimes just listen. You see they are not just for insurance, they're part of my family. Just ask my wife and daughters where they get their insurance. Client since 1992.
Larry Granzow
The Smith Agency isn't interested in making short term profits on your account, but in developing a long term relationship with you. I have been extremely satisfied with the performance of the staff of the Smith Agency during my association with them.
Dr. Thomas Dykiel
The School City of Hammond has worked with Citizens Management and Rick Smith of Smith Insurance for several years in processing our workers comp claims. The service we receive is excellent.
Diane Schweitzer, PhD, CSRM
I have worked with Rick Smith as our insurance agent for approximately eight years. Rick is very knowledgeable of the insurance needs of public school corporations...The office staff is very cooperative and promptly processes any requests we ask of them.
Rob James, CPA, CBO
I always appreciate a job well done...I'll never change my insurance because of [Joyce] and Rick's team.
Jeff Yergler
I have been a long time customer of the Pinnacle Group Insurance for many years and I have been very pleased with the service that I have received from them. The staff is very professional when dealing with insurance issues that need attention.
Doug Popp
Thank you for taking the time to research all of the quotes for me...I was very impressed with your thoroughness...
Thank you for your amazing response to our claim situation. You and your team made a bad situation a little better. Kudos to the adjuster Derek Cooley that came out to view the damage. He was very professional, informative and compassionate. Everyone involved worked as a wonderful team to help us minimize our lose starting with our agent Mark Bates at Pinnacle Insurance Group to AmeriClean of Merrillville and their crew, and last but not least to your Company and crew. Sincerely grateful, John Jacques and Marie DiCianni Jacques
John & Marie DiCianni Jacques
We want to thank you again for listening to our dilemma on Saturday, recognizing that we were under some serious time restraints, and for sending out the email and following up with it so the adjuster was at our house on Monday, and we were given the OK to go ahead with repairs immediately. All of this made an upsetting situation a manageable one...Thank you again.
Laura and Paul Hutchison